Frequently Asked Questions

Email Support

Support Email

team@pimpmymeat.com.au

About Us

Pimp My Meat is a subscription service that provides you with the best BBQ products including rubs, sauces and marinades to take your BBQ game to the next level. It's easy.

We are an online business operating out of Perth on the west coast and Sydney on the east coast.

To connect culturally and emotionally diverse flavours from around the world to the unknowing.

 

Our vision is genuine. We are doing this for ourselves as well as for you and we will search the globe and expand to bring you (and us) the flavours and stories of peoples who's life has been commited to create the best flavours to enhance the best emotions.

To shape good memories through great flavours.

The underlying purpose of Pimp My Meat as well as helping you explore flavours is for people to connect through through their food and BBQ.

We don't have a clear answer on that but we are aiming for Q4 2023.

Our community space will have infomation and stories from our partnering brands, restaurant information, recipes, blogs, competitions and a public highlight board.

Payments

All subscriptions will be charged on the 15th of each month.

If your initial order is between the 1st to the 15th you won't be charged again that month. Your subsequent charge will be the 15th of the following month.

If you order between the 16th - 31st your following charge will be the 15th of the following month.

Products

At the moment you can't.

Most products will be primarily for beef with some exceptions for chicken, pork and lamb too. If you have a request for the type of meat you want to pimp, please reach out to us at team@pimpmymeat.com.au.

We will be introducing further customisation soon so you will be able to pick and choose what meat you order your products for.

Not yet, but they're on the way. 

However we do have a comprehensive 'how to' guide to give you instructions on when and how to apply your rubs that you can access here.

 

Each delivery includes:

  • 2 x rubs
  • 2 x sauces

These products rotate out every month so that you are never recieving the same thing allowing you to try a wide range of different flavours.

Each delivery includes:

  • 1 x Rub
  • 1 x Sauce

Every delivery has a new rotation of flavours to explore.

Each month you get a completely new rub to enhance the flavour of your BBQ.

Yes.

The products from every box we release are added to our site so that you are able to purchase them individually, only after they are released through subscription.

They do not come in subscription packaging however.

 

Returns

Unfortunately we don't accept swap outs as of yet. 

Our suppliers are the best at what they do and they have perfected their flavours over years of hard work. We also test what we sell to make sure it us up to the standards that we have and that our expert has in order to assure quality and ensure that they are flavourful.

If you want to reach out to us at team@pimpmymeat.com.au we will be happy to see if we can help you out.

 

 

Rewards - Pimp My Points

Yes we do! It's called Pimp My Points.

Get rewarded for your loyalty, we want to give back to you.

Earn points for every dollar you spend, reffering a friend or even following us on instagram!

You can earn Pimp My Points in 1 of 4 ways.

  1. Through purchases. You earn 5% on every $1 you spend.
  2. Through signing up. You get 200 points or $2 just for signing up!
  3. By following us on instagram. You earn 50 points just for following us, thats 50c!
  4. By referring a friend. Both you and your friend get a $5 coupon after they make their first purchase.

Use your Pimp My Points to get discounts on our products. They can be put towards:

  1. Our subscriptions. Use your points to get our subscriptions for less.
  2. BBQ accessories. Use your points to unlock discounts on accessories to level up your game even further. Points can also be used for outright redemption of accessories.
  3. Merchandise. Spend your points on Pimp My Meat merch. You look good, make yourself look even better.

Shipping

Our boxes ship within 72 hours of order.

All subsequent boxes will be delivered on the 17th of the month.

If your initial order was between the 1st to the 15th of the month your 2nd box will ship on the 17th of the following month.

 

find this out

Subscriptions

We offer:

  • Mouth watering singular rub
  • Single Rub + Single Sauce combo
  • 'The Package' includes two rubs and two sauces

Gift boxes and more customisable options are also in the works.

Currently we offer:

Subscription:

  • A month to month plan, where we send you a new product/s every month
  • A bi-monthly plan, where you will receive a new order every two months
  • A quarterly plan, where we will deliver to you every three months

Pre-Paid:

  • A 3-month and 6-month one time pre-payment plan where you pay once and we deliver monthly

Join the club now to pimp your meat!